GRAVIENT™
Privacy Policy

PLEASE READ THIS DOCUMENT CAREFULLY.  IT CONTAINS IMPORTANT INFORMATION THAT YOU SHOULD KNOW BEFORE USING THE WEBSITE OR SERVICES. 

 

Your use of the Website and Services (as each of these terms are defined in this Privacy Policy), including any dispute concerning privacy, is subject to this Privacy Policy. By using the Website or Services, you accept the practices set forth in this Privacy Policy. GRAVIENT reserves the right to modify this Privacy Policy at any time by posting such changes on this page. Please check the revision date below to determine if this Privacy Policy has been modified since you last reviewed it.  Your continued use of any portion of the Website or Services following posting of the updated Privacy Policy will constitute your acceptance of the changes.

 

This privacy statement was last updated on January 28, 2024. PRAK Energy, Inc., a Delaware corporation, dba as GRAVIENT (“GRAVIENT”) has created this privacy statement in order to disclose its information gathering and dissemination practices for its website located at: www.gravient.com and other related websites owned and/or operated by GRAVIENT (together, the “Website”), solutions (for example, GRAVIENT energy storage solutions), and the services offered and provided by GRAVIENT more fully described at  https://www.gravient.com/#technology  (the “Services”).

A note about the Website and Services: some of our Services, service providers, affiliates or operating partners and servers may be located in other countries.  As such, the Website and Services may be subject to the laws of numerous countries and jurisdictions, some of which may require us to disclose certain information about our users.  We are committed to keeping your information private, while still complying with all applicable laws in jurisdictions in which we operate.

 

Should you have any concerns or believe that there are problems or issues relating to compliance with the policies outlined in this Privacy Policy, please notify us by email at: hello@gravient.com

 

A Word from GRAVIENT

 

GRAVIENT has a strong commitment to providing superior service to all of our customers and particularly respecting their concerns about privacy. We understand that you may have questions about how GRAVIENT collects and uses your information.  Accordingly, we prepared this statement to inform you of the privacy principles that govern the Website and Services (the “Privacy Policy”).  There are limited circumstances in which some of your information may be shared with third parties, under strict restrictions, so it is important for you to review this Privacy Policy.

 

 

Changes in Privacy Policy

 

We would like you to always be aware of what personal and other information we collect, how we use that information, and under what circumstances we may disclose it.  All personal information that we collect will be handled according to the Privacy Policy in effect at the time the information is collected.  If the Privacy Policy changes in any significant respect in the meantime, we will not (without your permission) use your personal data in a manner that is inconsistent with the Privacy Policy in effect at the time your information was collected. 

 

From time to time, we may find the need to make changes to this Privacy Policy.  This Privacy Policy may be amended by GRAVIENT upon notice given through the Website or via e-mail, if applicable.  Please check the Privacy Policy published on this Website regularly to ensure that you are aware of all terms governing your use of this Website.

 

A.  INFORMATION WE COLLECT

 

Information We Collect Through the Website

 

This Website does not collect personally identifiable information from your computer when you browse the Website and request pages from our servers.  This means that, unless you voluntarily and knowingly provide us with personally identifiable information, we will not know your name, your e-mail address, or any other personally identifiable information. 

 

User Profile

 

Users may be permitted voluntarily to provide certain information about yourself, such as your first and last name, phone number and/or e-mail address, which will become part of your user profile (“User Profile”).  This information shall be private and, except in accordance with this Privacy Policy, will not be disclosed to third parties without your prior permission. 

 

Providing Your Information to GRAVIENT

 

GRAVIENT is the sole owner of the information it gathers on the Website and Services.  GRAVIENT will only share your information with outside parties in ways that are described in this privacy statement or if we are required to do so by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law, cooperate with law enforcement agencies, or comply with a legal process served on us and the subsequent legislation adopted in the United States.

 

You may be provided an opportunity on the Website to allow GRAVIENT to contact you from time to time regarding company news and product or Services updates.  In order to do so, you may be required to provide certain personally identifiable information to GRAVIENT, e.g., User Profile information.  GRAVIENT will treat this information in accordance with the Privacy Policy.

 

When you submit personal information to GRAVIENT through the Website, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which GRAVIENT and its affiliates and subsidiaries maintain offices. You also acknowledge that in certain countries or with respect to certain activities, the collection, transferring, storage, and processing of your information may be undertaken by trusted vendors of GRAVIENT.  Such vendors are bound by contract not to use your personal information for their own purposes or provide it to any third parties.

 

 

Third Party Applications


GRAVIENT may make third party applications available to you through the Website or Services. The information collected by GRAVIENT when you enable a third party application is processed under this Privacy Policy. Information collected by the third party application providers is governed by the provider’s privacy policies, and GRAVIENT has no control how the information that is collected by such third party application is used. Accordingly, review these privacy policies to learn how your information is used by the third party application providers. The list of some of the providers and applicable links are set forth below.

 

Apple Inc., iOS Advertising Settings:

 

http://support.apple.com/kb/HT4228

 

Google, Inc.


Privacy Policy http://www.google.com/policies/privacy/ads/
Opt-Out http://www.google.com/policies/privacy/ads/

 

Chartboost, Inc.


Privacy Policy https://help.chartboost.com/legal/privacy
Opt-Out https://help.chartboost.com/legal/privacy

 

Google, Inc.


Privacy Policy http://www.google.com/policies/privacy/ads/
Opt-Out http://www.google.com/policies/privacy/ads/

 

Amazon.com, Inc.


Privacy Policy https://www.amazon.com/gp/help/customer/display.html?nodeId=468496
Opt-Out https://www.amazon.com/gp/help/customer/display.html?nodeId=468496

 

Facebook, Inc.


Privacy Policy https://www.facebook.com/policy.php
Opt-Out https://www.facebook.com/policy.php

 

AdColony, Inc.


Privacy Policy https://www.adcolony.com/privacy-policy/
Opt-Out https://www.adcolony.com/privacy-policy/

 

MobFox US LLC


Privacy Policy https://www.mobfox.com/privacy-policy/
Opt-Out https://www.mobfox.com/privacy-policy/

 

OneSignal


Privacy Policy https://onesignal.com/privacy_policy

 

GRAVIENT may enable its customers to link to the services and Web sites of other parties. In this case the privacy statement of the third party applies, and this Privacy Policy does not apply.

We encourage you to review the privacy statements of other Web sites to understand their information practices.

 

Cookies and Web Beacons

 

The Website uses “cookie” and “web beacon” technology.  “Cookies” are short pieces of data generated by a web server that a website stores on a user’s computer.  Certain pages on our Website may require the use of a cookie for the purpose of keeping information you enter on multiple pages together.  Cookies also enable us to customize our Website and offerings to your needs and provide you with a better online experience with us.  In addition, cookies are used to:

 

 

The types of cookies that we use are referred to as “session” cookies and “persistent” cookies.  Session cookies are temporary and are automatically deleted once you leave the Website.  Persistent cookies remain on your computer hard drive until you delete them.  We do not use cookies to gather information concerning your visits to other websites, nor ascertain any personally identifiable information about you apart from what you voluntarily provide us in your dealings with GRAVIENT.  Cookies do not, under ordinary circumstances, corrupt or damage your computer, programs, or computer files.

 

In addition, the service providers we use to serve and host our advertisements, and/or deliver our e-mails use session and persistent cookies, to track the number of times the Website is accessed and whether the site was accessed from an advertisement.  There are no cookies in advertisements or e-mails.  A cookie is placed on your computer only if and when you click on an advertisement or open the e-mail.  The cookie generated from the advertisement or e-mail does not contain any personally identifiable information and will remain on your hard drive until you delete it.

 

You may set your browser to block cookies (consult the instructions for your particular browser on how to do this), although doing so may adversely affect your ability to perform certain transactions, use certain functionality and access certain content on our Website. 

 

Web beacons are used in combination with cookies to help website operators understand how visitors interact with their websites. A web beacon is typically a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a site. As opposed to cookies, which are stored on a user’s computer hard drive, web beacons are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. These web beacons are not tied to personally identifiable information. The use of web beacons allows the site to measure the actions of the visitor opening the page that contains the web beacon. It makes it easier to follow and record the activities of a recognized browser, such as the path of pages visited at a website.  GRAVIENT uses the information provided by web beacons to develop a better understanding of how the Website’s visitors use the Website, and to facilitate those visitors' interactions with the Website. GRAVIENT may make the aggregate data obtained from web analytics (including from our third party analytics providers, if applicable) publicly available. If this data is made available, none of the information will be personally identifying information or potentially-personally identifying information.

 

B.  USE AND DISCLOSURE OF INFORMATION

 

How Your Personal Information is Used

 

GRAVIENT may collect information from you when we are providing you the Services.  We may use your e-mail address to send a confirmation e-mail when you order our Services or send a request for information and, if necessary, may use other information you provide to contact you for help to process the Service you have selected.  Your personal information also may be used to keep you informed about new services, service upgrades, special offers, and other Services.

 

As described above, GRAVIENT may collect information about your use of the Website and Services.  This information is collected in aggregate form, without identifying any user individually. GRAVIENT may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes.

 

GRAVIENT recognizes and appreciates the importance of responsible use of information collected on this Website.  Without your consent, GRAVIENT will not communicate any information to you regarding the Website, Services, or special offers available from GRAVIENT or its affiliates, although we may find it necessary to communicate with you regarding your use of the Services in certain limited circumstances.  Except in the particular circumstances described in this Privacy Policy or as otherwise agreed between you and GRAVIENT in a written agreement, GRAVIENT will not provide your name to other companies or organizations without your consent.

 

Disclosure of Information to Third Parties

 

Although we will always strive to guard your identity, we may disclose your personally identifiable information without your permission in limited circumstances.  We will only do so if we have a good-faith belief that disclosure is reasonably necessary to (1) comply with laws, regulations, or government requests or (2) to investigate or protect against harmful activities to our guests, visitors, associates, or property (including the Website or Services), or to others.  If we are required by law enforcement or judicial authorities to provide your personally identifiable information, we will only do so upon receipt of appropriate documentation.  We may also disclose your information to investigate violation of and enforce our Terms of Service.  Please know that we do not take this responsibility lightly.  Your privacy is of paramount importance to us.

In the event that all or substantially all of GRAVIENT’s stock and/or all or substantially all assets are transferred or sold to another entity, GRAVIENT may transfer personally identifiable information to the acquiring entity.  If, as a result of such a business transition, your personally identifiable information will be used in a materially different manner, you will be given choice consistent with our policy regarding notification of changes.

 

Securing the Transmission and Storage of Information

 

GRAVIENT operates secure data networks protected by industry standard firewall and password protection systems.  Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the information provided by our users.  GRAVIENT takes steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, no data transmission over the Internet can be guaranteed secure.  As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us or from the Website or Services.  Your use of the Website and Services is at your own risk.

 

Use of Collected Information (EU users)

 

GRAVIENT collects, stores, uses and discloses personal information about you as described above. We do so:

 

 

Your Rights (EU Users)

 

Withdraw Your Consent

 

If you have given us your consent for a particular processing operation, you can withdraw it at all times by contacting us at the contact details provided at the end of this Privacy Policy.

ObjectOptOut

If we are using your personal information pursuant to our legitimate interest, you have the right, subject to certain conditions, at any time to oppose to our use of your personal information by:


Other Rights

 

You may also be entitled to ask us to restrict how we use and disclose your information, and to request access to, a copy, correction, erasure, and portability of your information. Please send any such requests to: hello@gravient.com.

 

If you are aware of changes or inaccuracies in your information, and you are unable to update such information yourself through our offerings, you should inform us of such changes so that your information may be updated.

 

You also have the right to lodge a complaint with a data protection authority.

 

Retention of Information (EU Users)

 

GRAVIENT may retain copies of your information for so long as reasonably necessary for the purposes set out above, in accordance with applicable laws or delete it earlier (either in whole or in part) if GRAVIENT determines, in its sole discretion, that the same constitutes a violation of GRAVIENT's Terms of Use, this Privacy Policy, or for any or no reason.

 

Promotional Email Communications (EU Users)

 

When you create a customer account or provide access to your email address via a GRAVIENT Applications, you will be asked to register to receive one or more of our promotional e- newsletters. If you select to do so, please note that you have the right to opt out at any time by contacting GRAVIENT customer service.

 

C.  CHOICES AVAILABLE TO YOU

 

You can always choose whether or not to disclose personally identifiable information and that choice will not prevent you from using the Website. Please note, however, if you should choose to withhold requested information, we may not be able to provide you with some of the Services dependent upon the collection of this information and you will be given an opportunity to “opt-in” and make your preference choices for any items that are optional, and which are not prerequisite for our rendering such Services. 

 

You can choose at any time to opt out of receiving emails from GRAVIENT by clicking the unsubscribe link at the bottom of any email you receive from GRAVIENT or by contacting GRAVIENT directly at: hello@gravient.com.  If you elect to opt out, we will not, as applicable, share your personal information with third parties or send you emails.  However, we may continue to use your personal information for internal purposes, to enhance your user experience or as necessary to administer the site or comply with applicable law.

 

We reserve the right to send a one-time registration confirmation email, and infrequent service alert messages to users to inform you of specific changes that may impact your ability to use a service that you have previously signed up for, regardless of email contact opt-in status.  We also reserve the right to contact you if compelled to do so as part of a legal proceeding or if there has been a violation of any applicable licensing, warranty and purchase agreements. 

 

GRAVIENT is retaining these rights because in limited cases we feel that we may need the right to contact you as a matter of law or regarding matters that will be important to you. These rights do not allow us to contact you to market a new or existing Service if you have asked us not to do so, and issuance of these types of communications is rare.

 

If you wish to opt out of receiving emails, the sharing or retention of any personal identification information, or otherwise change your personal preferences, you must contact GRAVIENT at hello@gravient.com or will be given an opportunity to opt-out via a link at the bottom of our email.

 

 

D.   PRIVACY-RELATED INQUIRIES AND COMPLAINTS

 

GRAVIENT takes and addresses its users’ privacy concerns with utmost respect and attention.  If you believe that there was an instance of non-compliance with this Privacy Policy with regard to your personal information or you have other related inquiries or concerns, you may write or contact GRAVIENT at email: hello@gravient.com. In your message, please describe in as much detail as possible the nature of your inquiry or the ways in which you believe that the GRAVIENT Online Privacy Policy has not been complied with.  We will investigate your inquiry or complaint promptly.

 

Please note that if you provide GRAVIENT with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), GRAVIENT cannot guarantee that your most recent privacy preference will be honored.

 

Copyright © 2024 PRAK Energy, Inc.  All rights reserved.  The Website and Services and accompanying solutions and documentation are the copyrighted property of PRAK Energy, Inc. and protected by copyright laws and international intellectual property treaties.  GRAVIENT™ and related logo, and all related product and service names, design marks and slogans are the trademarks and/or registered trademarks of PRAK Energy, Inc.  Any use of PRAK Energy, Inc’.s or third party trademarks or logos without the prior written consent of PRAK Energy, Inc. or the applicable trademark owner is strictly prohibited.